a laptop, iced coffee, and small potted plant on a table in a modern lounge area with large windows and seating in the background.

Drop-In Tech Help

Do you have a few quick questions about technology? Would you like to learn how to use apps like Libby or Kanopy? Drop in and speak with Charlton Library’s Digital Skill Instructor and get the dedicated support you need. If you will need more than 15 minutes of tech help, please make a one-on-one appointment in person at the Library, online, or by calling 508-248-0452.  

a person uses a stylus to browse photo galleries on a tablet, which displays a grid of various images and graphic designs.

One-On-One Tech Help

Do you have a more complicated question than we can cover during Drop-in Tech Help? Would you like to learn some basic email or internet skills? Make a one-on-one appointment with the Charlton Library’s Digital Skills Instructor and get 60 minutes of dedicated support. Please make a one-on-one appointment in person at the Library, online, or by calling 508-248-0452.

 We cannot assist with:

  • Setting up a new device
  • Fixing/Restoring/Repairing a broken or infected device, app, or email account
  • Entering sensitive information for you (e.g. credit card information, social security number, online banking, etc.)
  • Keyboarding, typing, or proofreading documents
  • Cannot provide medical, legal, and business advice or opinions
three images of people collaborating in office settings: two using a laptop, three working at desktop computers, and two reviewing a tablet together.

Introduction to Technology Series – Each course will be held twice for increased availability. This series was funded by the Massachusetts Broadband Institute at the MassTech Collaborative under the Municipal Digital Equity Implementation Program. Funding was provided by Massachusetts ARPA State Fiscal Recovery Funds.

Intro to Google Keep – Local History Room – registration required
Tuesday, April 28 from 6:00pm-7:00pm OR Saturday, May 2 from 1:30-2:30 pm
Looking for an easy way to keep track of notes, lists, and reminders? This beginner-friendly class will introduce you to Google Keep, a simple tool for organizing ideas and everyday tasks. Learn how to create notes and checklists, set reminders, add labels, and use color-coding to keep everything organized. Perfect for anyone who wants a quick and convenient way to capture thoughts, plan tasks, and stay organized across their devices.

Online Health Resources at a Glance
Community Meeting Room – registration required

Friday, May 1 from 11:00-12:00 pm
Join us for a lecture presentation that will discuss online health resources. In today’s digital world, the internet is a powerful tool for learning about health and wellness. This class will explain why and how participants might use online health resources to find accurate information and make informed decisions about their care and the care of loved ones. This is for people ages 60 and up. This Senior Planet from AARP class is being offered through the Senior Planet licensing program.

Creating a Budget Tracker through Google Sheets
Local History Room – registration required

Tuesday, May 5 from 6:00-7:00 pm OR Saturday, May 9, 1:30-2:30 pm
Take control of your finances with this beginner-friendly workshop designed to help you build a fully functional budget tracker using Google Sheets. Whether you’re new to spreadsheets or just starting your personal finance journey, this workshop will guide you step-by-step through creating a simple, organized, and customizable budgeting system. You’ll learn how to set up income and expense categories, use basic formulas to automate calculations, and design a clean, easy-to-use layout. By the end of the course, you’ll have your own personalized budget tracker that helps you monitor spending, identify savings opportunities, and make more informed financial decisions. No prior experience with spreadsheets is required—just a willingness to learn and a desire to better manage your money.

MyChart: An Introduction – Community Meeting Room – registration required
Friday, May 8 from 12:30-1:30 pm
Join us for a lecture presentation that will discuss MyChart. This class will provide an introduction to MyChart (what it is and how it can be used) and its key features. This is for people ages 60 and up. This Senior Planet from AARP class is being offered through the Senior Planet licensing program.

iPhone Essentials: Control Center and Files – Community Meeting Room – registration required
Tuesday, May 12 from 12:30-1:30 pm
This class covers essential features included in the iPhone and iPad. We learn to use tools such as a flashlight, timer, calculator, and alarm. We also explore the Files app, where we can scan documents and organize files. Registration is required.

Instagram 101: Snap, Share & Connect – Local History Room – registration required
Tuesday, May 12 from 6:00-7:00 pm OR Saturday, May 16 from 1:30-2:30 pm
Curious about Instagram but not sure where to start? This hands-on workshop will guide you through the basics of using Instagram in a fun, supportive environment. You’ll learn how to set up your profile, post photos and videos, explore content, and connect with friends, family, or your community. We’ll also cover tips for privacy, safety, and making the most of features like Stories and Reels. Perfect for beginners or anyone looking to build confidence using Instagram!

Using the Reminders App on your Apple Device – Local History Room – registration required
Tuesday, May 19 from 6:00-7:00 pm OR Tuesday, May 26 from 6:00-7:00 pm
Want an easier way to keep track of your to-do list, appointments, and daily tasks? In this beginner-friendly workshop, you’ll learn how to use the Apple Reminders app on your iPhone or iPad to stay organized and on top of your schedule. We’ll cover how to create lists, set reminders and alerts, use due dates, and even add notes or subtasks. Perfect for anyone looking to simplify their routine and boost productivity with tools you already have!

iPhone Essentials 2: Find My, Wallet, and Translate

Community Meeting Room – registration required
Wednesday, May 20 from 12:30-1:30 pm
This class covers a variety of tools and features built into the iPhone and iPad. We learn to share our locations with our friends and family, make safe, secure payments with our phones, and converse in different languages using the Translate app. Registration is required.

Intro to Mobile Health Apps – Dexter Hall – registration required
Friday, May 22 from 11:00-12:00 pm
Join us for a lecture presentation that will provide an overview of mobile health apps. We will discuss the various benefits and considerations of health apps. This is for people ages 60 and up. This Senior Planet from AARP class is being offered through the Senior Planet licensing program.

Finding Books and Building Your Digital Library – Dexter Hall – registration required
Thursday, May 28 from 12:30-1:30 pm
In this class, we learn to use the Books app on iPhone and iPad to find books and read them on our devices. We explore different titles, find free books, and make text easy to read on smaller screens. Registration is required.

Protecting Your Medical Information Online – Community Meeting Room – registration required
Friday, May 29 from 11:00-12:00 pm
Join us for a lecture presentation that will provide an overview of how to make your various online medical/insurance accounts/portals) more secure and private. This is for people ages 60 and up. This Senior Planet from AARP class is being offered through the Senior Planet licensing program.

logo of the massachusetts broadband institute at the masstech collaborative, featuring blue geometric shapes and the institute's name in bold and standard fonts.

This project was funded by the Massachusetts Broadband Institute at the MassTech Collaborative under the Municipal Digital Equity Implementation Program. Funding was provided by Massachusetts ARPA State Fiscal Recovery Funds.