a laptop, iced coffee, and small potted plant on a table in a modern lounge area with large windows and seating in the background.

Drop-In Tech Help

Do you have a few quick questions about technology? Would you like to learn how to use apps like Libby or Kanopy? Drop in and get the dedicated support you need. If you need more than 15 minutes of tech help, please make a one-on-one appointment in person at the Library, online, or by calling 508-248-0452.  

a person uses a stylus to browse photo galleries on a tablet, which displays a grid of various images and graphic designs.

One-On-One Tech Help

Do you have a more complicated question than we can cover during Drop-In Tech Help? Would you like to learn some basic email or internet skills? Make a one-on-one appointment and get 60 minutes of dedicated support. Please make a one-on-one appointment in person at the Library, online, or by calling 508-248-0452.

 We cannot assist with:

  • Setting up a new device
  • Fixing/Restoring/Repairing a broken or infected device, app, or email account
  • Entering sensitive information for you (e.g., credit card information, Social Security number, online banking, etc.)
  • Keyboarding, typing, or proofreading documents
  • Cannot provide medical, legal, and business advice or opinions
three images of people collaborating in office settings: two using a laptop, three working at desktop computers, and two reviewing a tablet together.

Drop-in Tech Help – Local History Room – No registration required

Wednesdays, September 30, October 7 and 28 from 9:30 am to Noon

Thursdays, October 1, 8, 15, 22 from 9:30 am to Noon

Saturdays, October 3, 17, 24, 31 from 9:30 am to 12:15 pm

Do you have a few quick questions about technology? Would you like to learn how to use apps like Libby or Kanopy? Drop in and get the specific support you need. If you need more than 15 minutes of tech help, please make a one-on-one appointment. 

One-on-One Tech Help – Local History Room – Registration required

Saturdays, October 3, 17, 24, 31 at 12:30 pm or 1:30 pm

Do you have a more complicated question than we can cover during Drop-in Tech Help? Would you like to learn some basic email or internet skills? Make a one-on-one appointment and get up to 60 minutes of dedicated support. 

*We cannot assist with setting up a new device; fixing/restoring/repairing a broken or infected device, app, or email account; entering sensitive information for you (e.g., credit card information, Social Security number, online banking, etc.); keyboarding, typing, or proofreading documents. We cannot provide medical, legal, or business advice or opinions.

Understanding iCloud and Your Apple Account

Wednesday, October 7, 12:30-1:30 pm – Community Meeting Room – registration required

This class provides insight into the ways iCloud helps to safely store our personal data and share it with our other devices. We learn where to find information about our Apple accounts, manage the information stored on iCloud, and synchronize our devices.

Learn Adobe Acrobat Basics

Saturday, October 10, 11:00-12:30 pm – Community Meeting Room – registration required

Today we’ll be walking you through the basics of using Adobe Acrobat. We’ll cover: creating a PDF from a Word file or image; creating one PDF from multiple files; adding, reordering, and removing pages; editing; adding and removing comments; exporting a PDF to a different file type.

Basic Adobe Lightroom Classic

Saturday, October 10, 1:00-2:30 pm – Community Meeting Room – registration required

Lightroom Classic is a software program by Adobe that allows you to view, manage, and edit digital photographs.

Sample skills to be covered: understanding the screen elements; managing a photo library; using histograms; basic presets – quick editing; editing photos; all-over edits; cropping and aligning; basic masking (editing part of a photo).

Everyday Cybersecurity for Families and Individuals
Tuesday, October 13, 6:00-7:30 pm – Community Meeting Room – registration appreciated
Cybersecurity professional Gene Kingsley will discuss the basics of how to protect yourself online. Covering device security, safe online shopping/banking, spotting fake news/deepfakes, and fundamental privacy protection.

Digital Legacy at a Glance

Friday, October 16, 10:30 am to noon – Local History Room – registration required

Have you thought about your digital legacy? Not sure what that is? In this lecture, we’ll explore this relatively new concept regarding what will happen to your digital content after you’re gone. We’ll explain some of the legacy options provided by the biggest tech companies and show you how to find out more information in the Settings and Help Sections of popular websites and apps. You’ll also learn some best practices for planning your digital legacy. This is for people ages 60 and up. This Senior Planet from AARP class is being offered through the Senior Planet licensing program.

Personalizing Your Device
Tuesday, October 20, 12:30-1:30 pm – Community Meeting Room – registration required
In this class, we learn about different ways to customize the iPhone and iPad to suit your preferences better. We’ll cover reorganizing our Home Screens, creating folders, changing the appearance of our displays, and changing the image used for the wallpapers and Lock Screens.

Intro to Estate Planning Resources & Tools

Friday, October 30, 10:30 am to noon – Local History Room – registration required

Estate planning may sound intimidating or something that requires a lot of resources. Creating an estate plan just means making sure that your health, finances, and anything you own is handled according to your wishes. In this case, a simple plan is better than no plan! In this lecture, you’ll get an overview of some common documents found in an estate plan. We’ll also cover some free or low-cost resources and digital tools to help you get started with a simple estate plan. NOTE: This presentation is designed to introduce general tools and resources and does not provide legal, financial, or tax advice. This is for people ages 60 and up. This Senior Planet from AARP class is being offered through the Senior Planet licensing program.

logo of the massachusetts broadband institute at the masstech collaborative, featuring blue geometric shapes and the institute's name in bold and standard fonts.

This project was funded by the Massachusetts Broadband Institute at the MassTech Collaborative under the Municipal Digital Equity Implementation Program. Funding was provided by Massachusetts ARPA State Fiscal Recovery Funds.